We, SolutionSpin Limited, a company duly incorporated under the Companies Act XVIII, 1994 and having its registered office at Sahabuddin Plaza (4th Floor), 01 Janata Housing, Ring Road, Adabar, Mohammadpur, Dhaka 1207; Adabor PS; Dhaka-1207; Bangladesh ("SSL") (hereinafter referred to as the "Company" "us", "we" or "our"), To carry on the business of Advertising and marketing for SMES, Heavy Engineering, Fabrics, Garments, Creating virtual malls, stores, shops, creating Marketing catalogues, Engineering Consultancy services, net commerce/Engineering solutions for business to business and business to consumers, online Engineering Support services like Manufacturing Cost Estimation, Technical & Managerial problem solving through the engagement of virtual consultants. business of online shopping, marketing of consumer and other goods, trading in and outside Bangladesh but does not include banking and money circulating business, Online supplying of engineering materials to SMEs, Online Logistical solutions & support, Project management etc. through our Website/ App (if applicable) ("Platform"). Reference to "you" or "your" in this Privacy Policy refers to the users of this Platform, whether or not you access the services offered by us ("Services") or consummate a transaction on the Platform. We are fully committed to respecting your privacy and shall ensure that your personal information is safe with us. This privacy policy sets out the information practices of our Platform including the type of information that is collected, how the information is collected, how the information is used and with whom it is shared ("Privacy Policy"). This Privacy Policy is published in accordance with the provisions of the Information Technology Act, 2000 and the rules made thereunder that require publishing the privacy policy and terms of use on an online portal of the Company. We request you to go through this Privacy Policy and the Terms of Use carefully before you decide to use this Platform.
"App" shall mean the software application proposed to be launched, which can be downloaded from a public forum and installed and operated on any computer or handheld device.
"Force Majeure Event" shall mean any event that is beyond our reasonable control and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action or any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to your mobile or storage device, crashes, breach of security and encryption.
"Platform" shall mean the App (if applicable) and the Website, as the context may so require.
"Sensitive Personal Data or Information" consists of information relating to the following:
Provided that, any information that is freely available or accessible in the public domain or furnished under the right to information act, 2005 or any other law for the time being in force shall not be regarded as sensitive personal data or information.
"third party(ies)" refers to any person or entity other than you or us.
"website" shall mean https://solutionspin.com/privacy-policy
We are the sole owner of the information collected through the platform. We may collect and process sensitive personal data or information provided by you in the following forms:
Every computer/mobile device connected to the internet is given a domain name and a set of numbers that serve as that computer's Internet Protocol or "IP" address. When you request a page from any page within the Platform, our web servers automatically recognize your domain name and IP address. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed the Platform.
Our primary goal in collecting your Sensitive Personal Data or Information is to customize the content you see on our Platform, to fulfill your requests for certain Services, and contact you in the future to discuss our Services.
Cookies are small pieces of information saved by your browser. Cookies are used to record various aspects of your visit and assist us to provide you with uninterrupted service. Cookies may be set in your browser by us when you access the Platform or may be set in when you visit Third Party apps or websites. This anonymous information is maintained distinctly and is not linked to the Sensitive Personal Data or Information that you submit to us. We use cookies collected to:
Please change your browser settings if you do not wish to accept cookies. However, please note that changing your browser setting may affect your experience on the platform.
We may offer email, app notifications (if applicable), short message service (SMS), multimedia message service (MMS), or other forms of communication to respond to any queries that you may have, to provide any information in connection with the relevant services availed by you and to ensure that such services have been provided to you in a timely manner. You may receive such communication when you have registered as a user.
To the extent necessary to provide you the Services, we may provide your Sensitive Personal Data or Information to the following Third Parties without notice to you:
In the event, we are required to respond to subpoenas, court orders or other legal process, your Sensitive Personal Data or Information may be disclosed pursuant to such subpoena, court order or legal process, which may be without notice to you.
The Website, the App (if applicable) and any other communication sent to you may also contain/display Third Party advertisements and links to other websites, applications or products and services. You agree and acknowledge that these websites and applications are operated by Third Parties and are not controlled by, or affiliated to, or associated with us, unless expressly specified. We are not responsible for any form of transmission, whatsoever, received by you from any such Third Party.
We strive to ensure the security, integrity and privacy of your Sensitive Personal Data or Information and to protect your Sensitive Personal Data or Information against unauthorized access, alteration, disclosure or destruction. The Platform has stringent security measures (physical, electronic and managerial) in place to protect against the loss, misuse, and alteration of the Sensitive Personal Data or Information under our control.
Your information will be retained with the Company as long as your account is active. If you wish to cancel your account or request that the Company no longer uses your information, you may contact the Company at 09609-006240 or send an email to info@solutionspin.com We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements or for other business purposes.
The platform is not intended for use by minors and we strongly encourage you and your representatives to supervise the online activities of your and your representatives' minor children.
We may update this Privacy Policy at any time, with or without advance notice. In the event, there are significant changes in the way we treat your Personal Information, or in the Privacy Policy document itself, we will display a notice on the Platform so that you may review the changed terms prior to continuing to use the Platform.
Should you have questions about the Privacy Policy or our information collection, use, and disclosure practices, you may contact us at the address:
Sahabuddin Plaza (4th Floor), 01 Janata Housing, Ring Road, Adabar, Mohammadpur, Dhaka 1207; Adabor PS; Dhaka-1207; Bangladesh
We will use reasonable efforts to respond promptly to requests, questions, or concerns you may have regarding our use of your Personal Information. Except where required by law, we cannot ensure a response to questions or comments regarding topics unrelated to this Privacy Policy or our privacy practices.
In accordance with the Information Technology Act the Rules made thereunder, the name and contact details of the Grievance Officer are provided below:
By using the website and/or registering yourself at solutionspin.com call or SMS and offer you our services, imparting product knowledge, for which reasons, personally identifiable information may be collected. And Irrespective of the fact if also you have registered yourself under DND or DNC or NCPR service, you still authorize us to give you a call from the SSL for the above-mentioned purposes till 365 days of your registration with us.
This Privacy Policy covers SSL treatment of personally identifiable information that SSL collects when you are on the SSL site, and when you use SSL services. This policy also covers SSL treatment of any personally identifiable information that SSL business partners share with SSL. This policy does not apply to the practices of companies that SSL does not own or control or to people that SSL does not employ or manage.
SSL collects personally identifiable information when you register for a SSL account, when you use certain SSL products or services and when you visit SSL pages. SSL may also receive personally identifiable information from our business partners. When you register with SSL, we ask for your first name, last name, contact no. and email. Once you register with SSL and sign in to our services, you are not anonymous to us. Also, during registration, you may be requested to register your mobile phone and email id, pager, or another device to receive text messages, notifications, and other services to your wireless device. By registration, you authorize us to send SMS/email alerts to you for your login details and any other service and product requirements.
