Case Study
ERP for IPTSP Industry
A custom ERP platform that centralizes sales, inventory, procurement, finance, HR and customer support for a leading Bangladeshi ISP.
- Client
- BRACNet Limited
- Industry
- Telecom & ISP
- Location
- Bangladesh
- Status
- Active / Delivered
- Role
- End-to-end ERP design & development
Project Overview
Building Technology Around the Business
The objective was to improve visibility, efficiency and operational control across departments including sales, inventory, procurement, finance, HR and customer support through a unified digital platform accessible through web and mobile.
The Challenge
The Challenge
The system needed to support complex operational workflows across multiple departments while providing management with better visibility and reporting.
Our Solution
The Solution
The solution included:
• Modular Laravel backend
• PostgreSQL database architecture
• Sales management
• HR management
• Finance
• Procurement
• Inventory
• CRM
• Automated approval workflows
• Task assignments
• Alerts and escalations
• Management dashboards
• Real-time reporting
• Role-based access control
• Flutter-based mobile application
The mobile application provides access to dashboards, approvals, inventory updates and task management.
What We Built
Technology Designed Around the Workflow
SolutionSpin designed each capability around the client's operational requirements — so the platform supports real daily work, not just a feature checklist.
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Sales Management
-
CRM
-
HR Management
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Finance
-
Procurement
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Inventory Management
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Workflow Automation
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Approval Management
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Task Management
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Alerts & Escalations
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Role & Permission Management
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Management Dashboards
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Real-Time Reporting
-
Mobile Access
Business Process Automation
Digitizing Manual Work
- Approval workflows
- Task assignments
- Alerts
- Escalations
SolutionSpin's Role
What We Owned
End-to-end ERP design & development
Technology Stack
Built With Proven Technology
- Laravel
- PostgreSQL
- Flutter
Results / Outcomes
The Results
Reported outcomes include:
• Streamlined operations across 6+ departments
• Faster decision-making through real-time reporting
• Reduced operational overhead through automation
• Improved team collaboration and accountability
• High employee adoption supported by intuitive design and mobile accessibility
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6+
Departments streamlined
Centralized operations across sales, inventory, procurement, finance, HR and support.
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Real-time
Reporting & decisions
Faster management visibility through dashboards and live reports.
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High
Employee adoption
Intuitive design and mobile access supported day-to-day usage.
Next step
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